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Mobile App and the Technology

Dial4242 Support

Last Update il y a 3 mois

Q. How Can I book an ambulance?

A. There are 4 modes you can use to book an ambulance –

  • Dial4242 mobile app
  • Booking form on our website
  • Toll Free No (1 800 266 4242)
  • Email us ([email protected])

Q. How much time do you take to deliver the ambulance?

A. Our average Turnaround Time (TAT) for

  • Basic ambulance is 15-20 minutes
  • ICU ambulance is 25-30 minutes

Q. What in case I am calling from a non-serviceable city will you

assist me?

A. Yes, we will definitely try and assist you in a non-serviceable city, but

there will no surety on TAT for ambulance

Q. How soon I can cancel the ride if I change my mind?

A. If you cancel the ambulance within 5 minutes, no charges will apply

If Ambulance has been dispatched towards the pickup location, 50%

charges will be applicable as cancellation charges

Q. Can I change my location/destination once the ambulance is

booked?

A. Yes you can but the charges will differ from the current charges.

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